Subsurface modelling and operational support: meeting diverse and evolving expertise requirements 

Storage operators face a wide range of technical challenges, requiring both long-term support and the ability to draw on targeted expertise when needed. This interview explores the approaches implemented to support storage operations and performance.

Interview with Pierre Hennebelle, Reservoir senior engineer

Question: What are the main technical support needs of operators today? 
P.H.: The needs are highly diverse. Operators must be able to benefit from regular monitoring of their assets, particularly with regard to subsurface aspects, while also being able to rapidly mobilise expertise on more specific topics. This combination of long-term support and targeted interventions is essential to provide responsive and relevant solutions to our clients’ challenges. 
We have therefore developed a flexible service offering based on several complementary types of support: 

  • recurring services to ensure continuous monitoring
  • ad hoc interventions according to specific needs
  • on-call services enabling expertise to be mobilised quickly
  • and remote support, particularly during key periods

This organisation allows us to provide tailored solutions based on the challenges faced by each operator. 

Question: What types of expertise are mobilised in this context? 
P.H.: These services draw on a broad range of expertise, including: 

  • data analysis and modelling of the subsurface and surface facilities
  • our know-how in operating different types of storage facilities
  • and the operational experience gained from assets with a wide variety of characteristics

This approach makes it possible to deliver robust analyses that can be directly used by operational teams. 

Question: How is this type of long-term support organised in practice? 
P.H.: This support is generally delivered within a partnership approach, with expertise being mobilised progressively according to requirements. The scope and methods of intervention are adjusted over time to ensure continuity of support while maintaining flexibility. 

Question: How does this approach reflect Storengy’s service offering? 
P.H.: It reflects our ability to provide support that is both structured and flexible, based on recognised technical expertise, operator experience, and an organisation capable of adapting to evolving needs. Our objective is to help secure operations and optimise storage performance. 

Conclusion 
This approach enables Storengy to provide tailored support by placing its expertise at the service of operators through modular and scalable services, adapted to the technical constraints and operational challenges of the storage sector.